About us
LEAVE ME ALONE PLUGS earplugs brand and laplugs.com website with its integrated online store are brands and products of URBAN PROJECT company.
Company information:
URBAN PROJECT Tomasz Urban
Młyńska 3. 44-100 Gliwice.
Poland. EU. VAT PL6312460200
Contact information:
laplugs@gmail.com
+48 691 772 959
We are regulated by Polish Law and European Union E-Commerce Directive.
Shipment
All shipments are made the following business day, after the order is placed at laplugs.com online store and the payment is received on our bank account or our payment gateway provider account. If wire transfer is chosen, than delivery time may be extended by the time needed to receive the payment on our store bank account. Whan wire payment is chosen but fails to arrive within a week, the order will be cancelled.
All orders are shipped with Polish Postal Service. Delivery times are presented in shipment options on the checkout page. Polish Postal Service guarantees the delivery times with following rules:
within A zone countries (Europe including Cyprus, entire Russia and Israel) up to the third business day after posting (D+3),
within B (North America, Africa), C (South and Central America and Asia), and D zone countries (Australia and Oceania) up to the fifth business day after posting (D+5).
The above terms of mail delivery are indicative terms agreed on the basis of the adopted delivery standard which is 85% timely delivery in case of A zone, and 65% in case of B, C and D zones.
Payment
All payment options are displayed at the checkout page of laplugs.com online store. Buyer may choose between:
PayPal (PayPal payment gateway accepting payments via: Visa, MasterCard, AMEX and through PayPal account)
Wire Transfer ( laplugs.com bank details are provided for bank money tranfer with confirmation email)
Invoice
The invoice will be send to the customer via provided email address. It can be printed but the PDF version will be equally valid for warranty reasons.
Warranty
URBAN PROJECT provides a 30-month guarantee on our earplugs. This guarantee does not include the aluminum carrying case.
2Checkout (2Checkout payment gateway accepting payments via: Visa, MasterCard, AMEX, Discover, PayPal, Diner’s Club, JCB and Debit cards (in the U.S.))
Multisafepay (MultiSafepay payment gateway allows accepting payments via: iDeal, Credit cards, Banktransfer (NL and BE), Bancontact/Mister Cash, Direct-debit, Giropay, DIRECTebanking (also known as SOFORT Banking or Sofortüberweisung)
